Requirements & Expectations

Technology and Security Requirements

Because we are a remote organization, it is understood that employees will probably be working from home, at co-working spaces, or in work-appropriate spaces if traveling. Regardless of the work location, employees must maintain:
- Reliable, high-speed internet access
- A secure and professional work environment where phone calls and video conferencing are private and can be conducted easily without distractions
- The ability to always safeguard confidential client and company information
- The ability to protect work equipment against theft, vandalism, and other mishaps
We do not reimburse or compensate employees for their home office rent/mortgage and utilities, phone lines/plans, office or co-working space leases, or similar expenses. We encourage employees to speak with their tax advisor on this and similar topics.
Employees must comply with all documented company data security and privacy policies.

Values, Culture, and Expectations

We are committed to building a team of people who care about doing excellent work and who care about each other. Here's a little bit of how we think about that and operate.

It's a two-way street of assessment. During the candidate evaluation process, we believe in mutual evaluation. Just as employees are assessing whether this is the right environment for them, we assess the same through applied demonstration rather than assumptions.

How we build performance and collaboration. People who thrive here are comfortable showing their work, explaining their reasoning, and engaging in thoughtful dialogue about performance and standards.

Human + High-Performing. We are building a company that is both human and high performing.
- Most of us work to support the lives and families we care about. Family comes first.
- Our individual and collective well-being is important and life outside of work matters.
- Flexibility is real here, not symbolic.
- At the same time, when we work, we do so with focus and professionalism.
- Our clients rely on us for continuity, clarity, and operational excellence. That requires discipline, responsiveness, and pride in the quality of our output.

We start with mutual respect. We operate in a warm, respectful environment where people are treated like capable adults.
- We assume positive intent.
- We communicate directly and in a timely manner.
- We support one another.
- We give and receive helpful feedback.
- We celebrate progress.
- We also hold a clear standard: everyone pulls their weight.

We're there for each other, because life happens. We recognize that life includes both planned and unplanned absences. We intentionally build team coverage and cross-training into our operating model so that individuals can take time away without undue stress on themselves or their colleagues.
- We support one another during vacations, personal leave, and unexpected life events.
- We plan ahead for potential disruptions in availability, systems, etc. and whenever possible proactively think through alternatives.
- We have mutually agreed to work by certain standard operating procedures and methodologies to support this and other values.
- This balance of accountability and mutual support allows us to maintain high performance standards while operating as a sustainable, human workplace.

Ownership is not optional. We expect team members to meet deadlines, follow through on commitments, and proactively solve problems. Performance matters. Accountability matters. The strength of our team depends on each person doing their part.

We are a place to learn and grow. Early-stage companies create real responsibility and real stretch. You will be trusted with meaningful work. You will receive feedback. You will be challenged. You will have space to build skills, expand judgment, and grow into leadership.

Striving toward meritocracy. Growth here is earned through contribution, initiative, and results. We also believe that when one of us grows, the whole company grows. When the company is thriving, we all benefit.

Expect challenge and stretch goals. If you are looking for comfort without challenge, this may not be the right environment. If you are looking for a professional home where high standards and humanity coexist, where flexibility and accountability go hand in hand, and where your work has a visible impact, you will thrive here.