With 20 years of cross‑sector experience in corporate, nonprofit, and government settings, Rachel McCullough-Sanden helps organizations run smarter, not harder. She focuses on operational excellence: organizing knowledge, building practical tools, and designing processes that reliably work in the real world.  

As an account manager and SME, Rachel collaborates with leaders to align stakeholders, clarify roles, and put the right systems in place to support members and staff. She is known for combining strategic thinking with a grounded understanding of daily operations, making it easier for teams to focus on their priorities. 

Clients turn to her when they need both clear thinking and hands‑on support to optimize workflows, reduce operational noise, and improve member experience. Rachel is a graduate of UC Berkeley and holds her Master of Public Health from Columbia University.